> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tenderly.co/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ: Account

> Delete an account, transfer organization ownership, update your email, add members, or create access tokens for your Tenderly account.

<div className="flex flex-col gap-4 mt-8">
  <Card>
    <div className="flex flex-col gap-2">
      <h2 id="can-i-delete-my-account-organization-on-tenderly" className="text-xl font-semibold">Can I delete my account/organization on Tenderly?</h2>

      <hr className="dark:border-neutral-800" />

      <div>
        To delete your account or organization, please contact our support team at [support@tenderly.co](mailto:support@tenderly.co). In the email,
        please provide a reason for deactivating your account.
      </div>
    </div>
  </Card>

  <Card>
    <div className="flex flex-col gap-2">
      <h2 id="how-can-i-switch-the-ownership-of-my-organization" className="text-xl font-semibold">How can I switch the ownership of my organization?</h2>

      <hr className="dark:border-neutral-800" />

      <div>
        To switch the ownership of your organization, please contact our support team at [support@tenderly.co](mailto:support@tenderly.co). Please
        note that the new owner must be a member of your organization on Tenderly.
      </div>
    </div>
  </Card>

  <Card>
    <div className="flex flex-col gap-2">
      <h2 id="can-i-change-my-username-organization-slug" className="text-xl font-semibold">Can I change my username/organization slug?</h2>

      <hr className="dark:border-neutral-800" />

      <div>
        The username or organization slug cannot be changed since they’re deeply embedded in the system.
      </div>
    </div>
  </Card>

  <Card>
    <div className="flex flex-col gap-2">
      <h2 id="how-can-i-update-my-account-s-email-address" className="text-xl font-semibold">How can I update my account’s email address?</h2>

      <hr className="dark:border-neutral-800" />

      <div>
        To change your email address, please contact our support team at [support@tenderly.co](mailto:support@tenderly.co).
      </div>
    </div>
  </Card>

  <Card>
    <div className="flex flex-col gap-2">
      <h2 id="how-can-i-add-a-new-member-to-my-organization-or-r" className="text-xl font-semibold">
        How can I add a new member to my organization or remove an existing member? How can I set privileges for a
        specific member?
      </h2>

      <hr className="dark:border-neutral-800" />

      <div>
        To add a new team member to your organization or remove an existing one, navigate to the Organizations/Members
        page in the top right corner of the Dashboard.

        Here is an example URL to the page:

        ```bash title="example" showLineNumbers theme={"theme":{"light":"catppuccin-latte","dark":"catppuccin-mocha"}}
        https://dashboard.tenderly.co/organization/ORG_SLUG/members
        ```
      </div>
    </div>
  </Card>

  <Card>
    <div className="flex flex-col gap-2">
      <h2 id="a-verification-email-was-sent-but-i-never-received" className="text-xl font-semibold">A verification email was sent, but I never received it.</h2>

      <hr className="dark:border-neutral-800" />

      <div>
        Please check your spam folder. If there’s no email in your spam folder, contact our support team for assistance
        at [support@tenderly.co](mailto:support@tenderly.co).
      </div>
    </div>
  </Card>

  <Card>
    <div className="flex flex-col gap-2">
      <h2 id="how-can-i-get-access-tokens" className="text-xl font-semibold">How can I get access tokens?</h2>

      <hr className="dark:border-neutral-800" />

      <div>
        You can create access tokens at organization level, or at the level of your account. Follow this guide to learn how to [create access tokens](/platform/account/projects/api-tokens).
      </div>
    </div>
  </Card>
</div>