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Account

FAQ: Account

Can I delete my account/organization on Tenderly?


To delete your account or organization, please contact our support team via the in-app chat or support@tenderly.co. In the email, please provide a reason for deactivating your account.

How can I switch the ownership of my organization?


To switch the ownership of your organization, please contact our support team at support@tenderly.co. Please note that the new owner must be a member of your organization on Tenderly.

Can I change my username/organization slug?


The username or organization slug cannot be changed since they’re deeply embedded in the system.

How can I update my account’s email address?


To change your email address, go to the Account Settings page in the Tenderly Dashboard.

How can I add a new member to my organization or remove an existing member? How can I set privileges for a specific member?


To add a new team member to your organization or remove an existing one, navigate to the Organizations/Members page in the top right corner of the Dashboard.

Here is an example URL to the page:

example
https://dashboard.tenderly.co/organization/ORG_SLUG/members

A verification email was sent, but I never received it.


Please check your spam folder. If there’s no email in your spam folder, contact our support team for assistance via the in-app chat or support@tenderly.co.