FAQ: Account
Can I delete my account/organization on Tenderly?
To delete your account or organization, please contact our support team via the in-app chat or support@tenderly.co. In the email, please provide a reason for deactivating your account.
How can I switch the ownership of my organization?
To switch the ownership of your organization, please contact our support team at support@tenderly.co. Please note that the new owner must be a member of your organization on Tenderly.
Can I change my username/organization slug?
The username or organization slug cannot be changed since they’re deeply embedded in the system.
How can I update my account’s email address?
To change your email address, go to the Account Settings page in the Tenderly Dashboard.
How can I add a new member to my organization or remove an existing member? How can I set privileges for a specific member?
To add a new team member to your organization or remove an existing one, navigate to the Organizations/Members page in the top right corner of the Dashboard.
Here is an example URL to the page:
https://dashboard.tenderly.co/organization/ORG_SLUG/members
A verification email was sent, but I never received it.
Please check your spam folder. If there’s no email in your spam folder, contact our support team for assistance via the in-app chat or support@tenderly.co.
How can I get access tokens?
You can create access tokens at organization level, or at the level of your account. Follow this guide to learn how to create access tokens.