Can I delete my account/organization on Tenderly?
To delete your account or organization, please contact our support team at support@tenderly.co. In the email,
please provide a reason for deactivating your account.
How can I switch the ownership of my organization?
To switch the ownership of your organization, please contact our support team at support@tenderly.co. Please
note that the new owner must be a member of your organization on Tenderly.
Can I change my username/organization slug?
The username or organization slug cannot be changed since they’re deeply embedded in the system.
How can I update my account’s email address?
To change your email address, please contact our support team at support@tenderly.co.
How can I add a new member to my organization or remove an existing member? How can I set privileges for a specific member?
To add a new team member to your organization or remove an existing one, navigate to your organization’s
Members page in the Dashboard.Here is an example URL to the page:
example
A verification email was sent, but I never received it.
Please check your spam folder. If there’s no email in your spam folder, contact our support team for assistance
at support@tenderly.co.
How can I get access tokens?
You can create access tokens at organization level, or at the level of your account. Follow this guide to learn how to create access tokens.
Why can’t I see a project a colleague mentioned?
The project is likely restricted to invited members and you are not on its member list. Restricted projects don’t appear in project lists or search for non-members. Ask a member of that project who has the Update projects permission, or an organization admin, to add you as a member.